You may phone (using the 1800 number), or call at one of our shops. You need to quote the serial number of your GPS, or your purchase docket number and date. In some cases, we will return your phone call after verification of your details.
Support or advice may include:

How to questions, relating to button pushing or operation on your particular GPS

Relating your GPS to maps and street directories. This can include information about map datums, mapping projections, position formats and coordinate systems.

Unusual or unique applications.

Area calculation and rural applications notes specific for various models of Garmin GPS, are provided free to our customers. (Unfortunately, we cannot offer these notes if you did not purchase GPS at Johnny Appleseed GPS).

I can assist GPS users who did not purchase here, either on the phone or in shop, but only after confirming a credit card charge for a minimum of $33. This allows for the first 15 minutes consultation. The charge after that is $1.10 per minute.

Consultancy service on GPS is available at an hourly rate.

5. Layby (layaway in US) is available for purchase. We hold your purchase in safe keeping till fully paid-for. Price is fixed at the time of layby.

Conditions:
20% deposit, 3 months to pay. Layby may be cancelled at any time within one month, no fees, deposit refunded in full.
If layby is cancelled after one month, deposit will be refunded less $33, or 5% of purchase price, whichever is greater.