Ordering Information

We gladly accept the following methods of payment

Shipping Information

All items sold through Johnny Appleseed GPS are shipped with a traceable tracking number, and sourced from local and official authorised distributors. All of our stock is held locally in Australia (either in QLD, NSW or VIC) which means we can despatch your order the same day we receive it, as long as your order is placed before 2:30pm AEST. We offer three reliable delivery services:

Free Shipping

Australia wide Free shipping is available to eligible orders placed online using our website when selecting Australia Post eParcel as your delivery service. For your order to be eligible for free delivery, you will need to meet the following conditions:

  • Before shipping, your total order cost must be $100 or over
  • The total weight and volume of your order must be under 20kg
  • Order must be completed online using our website (free shipping not valid on phone orders)

If your order meets the conditions for free shipping, but you would prefer to use an alternative delivery service, you may still be eligible for a discount equal to the original cost of the service being offered for free.

Johnny Appleseed GPS reserves the right to cancel or modify this free shipping offer at any time.

Australia Post

Typically delivered within 2-8 business days, and travels by road. Will deliver to PO boxes and Parcel Lockers. Cheapest delivery option, but slowest. If you are not there to sign for your delivery, it will be carded and returned to the nearest post office. If your order is under $100 you can flag it as Authority to Leave.

Express Post

Typically delivered overnight to 80% of Australian business and private addresses, with fastest possibly delivery links to other addresses. Will deliver to PO boxes and Parcel Lockers. If you are not there to sign for your delivery, it will be carded and returned to the nearest post office. If your order is under $100 you can flag it as Authority to Leave.

StarTrack

Typically delivered overnight to 99% of Australian addresses. Will deliver to PO boxes and Parcel Lockers. The fastest and most reliable delivery company we have used. Trust us, we have tried a lot before settling with StarTrack (Previously Australian Air Express). If you are not there to sign for your delivery, it will be carded and returned to the nearest post office or Startrack depot. If your order is under $100 you can flag it as Authority to Leave.

Shop Securely

Our website is protected with 256-bit Secure Socket Layer encryption.

However if you are concerned about security of credit card information over the Internet, the alternatives are personal shopping at one of our stores, phone and mail order shopping. Your enquiry will be treated on a personal basis at Johnny Appleseed GPS.

Phone 1800 GPS GPS (1800 477 477).

All shops contactable on 1800 477 477. For personal or postal shopping or enquiries our postal addresses in Australia can be found on the contact pages.

Payment

Our on-line shopping cart accepts all major credit cards and PayPal. For phone and mail orders, we accept all major credit cards without surcharge, personal and business cheques or bank drafts and cheques, insurance company cheques, postal money orders, cash, direct deposits to our bank account by internet transfer, and telegraphic transfers. When paying by cheque, we cannot release the goods until the funds have cleared into our bank account.

We accept Government purchase orders.

Our GITC number for Queensland is Q-2522 and our QAssure Accreditation is #11233. We also accept purchase orders from approved business and corporate customers. In our shops, we accept all payment methods.

Cost & Despatch

Orders ship according to the advertised time for individual items on our website. This depends on the time the order is placed. Phone order shipping will be advised at the time of your phone call. Freight is calculated by our on-line shopping cart facility. You can check the freight cost before finalising your purchase.

Transit Cover

Unless deselected at checkout, a Transit Cover charge of $2.40 is added to all orders under $1,000 to cover for loss or damage by freight carriers. If the order is over $1,000, the selected Transit Cover charge will be more than $2.40 and calculated by the checkout, based on your order value

Overseas

We ship limited items overseas by Express Courier International, and TNT International with Transit Cover. Standalone batteries can not normally be shipped overseas, due to restrictions by our freight carriers. Price of goods will be an EXPORT price, and will NOT include Australian Goods and Services Tax (GST).

Defence Personnel

When ordering from Johnny Appleseed GPS, any goods we send to Defence personnel serving overseas are GST free!

We can supply any Defence person with goods free of GST, for shipment via the AFPO, NSW 2890.

Johnny Appleseed

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Customer Reviews

Chris Owens
8/06/2019 4:02:19 AM
Purchased a lidar module that failed about a week in - they replaced it on the spot without any fuss at all. Great customer service!
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Roozbeh Khaligh
4/06/2019 10:15:06 AM
I found a Garmin charger In JA's website that couldn't find anywhere else even Garmin's website. Delivery was fast and totally satisfied.
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Adam Jaroszuk
11/05/2019 2:44:44 AM
Went in to return a faulty product under warranty and was treated with respect and understanding. Staff gave first rate service and had excellent product Knowledge.
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Nathan Green
24/04/2019 11:39:21 PM
Excellent service, had a item needing repair, freight handling and communication was fantastic
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Trudy Piazza
15/04/2019 8:34:48 AM
Purchased Garmin AC adapter. Fast delivery, great price, genuine product. Excellent service. Gladly recommend Johnny Appleseed GPS at Rocklea.
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The name Johnny Appleseed is a trademark belonging to GPS Express Australia Pty Ltd. QAssure # 11233.

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